If you see a message stating that your email is not found in the system, here’s what you need to know and do next:
Understanding the Issue
- This message typically indicates that your email address is not associated with an existing account. This can happen if your account has not been created yet by your agency.
- If you have already set up your account but are encountering this message, ensure that you are using the correct email address associated with your account.
What to Do Next
To resolve this issue, you will need to contact your agency's admin. They will be able to assist you with setting up your new account using your email address.
If you continue to face difficulties, please reach out to our support team for further assistance @ (225) 267-8688
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